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TutorialJanuary 10, 2026·4 min read

Setting Up Your Digital Ledger: A Step-by-Step Guide

The Ledger feature replaces your paper credit khata. This guide walks you through adding customers, recording deliveries, and tracking payments in under 10 minutes.

By the Hisab Expert Team

Setting Up Your Digital Ledger: A Step-by-Step Guide

What Is the Ledger Feature?

The Ledger is a digital replacement for the paper credit khata that every kirana, medical store, and hardware shop maintains. It tracks who owes you money, what was delivered on credit, and what has been paid. Every customer has their own running account with a full history of deliveries and payments.

Unlike a paper khata, the digital ledger calculates outstanding balances automatically, never gets torn or spilled on, and lets you send a formatted statement to a customer's WhatsApp in two taps.

Step 1: Add Your First Customer

Open the Ledger tab at the bottom of the app and tap the + button. Enter the customer's name and phone number. The phone number is optional but needed for WhatsApp reminders.

If this customer already owes you money from before you started using the app, enter the current outstanding amount as an opening balance. This ensures their account starts accurate from day one. You do not need to re-enter historical transactions.

Step 2: Record a Delivery

Open the customer's profile and tap Add Delivery. Enter the item names and amounts for what was delivered on credit today. The outstanding balance updates immediately.

You can add a note to each delivery - for example, “monthly milk subscription” or “stock advance.” Notes appear in the statement when you share it with the customer.

Step 3: Record a Payment

When the customer pays - cash, UPI, or any method - tap the Got Paid button on their profile. Enter the amount received. Partial payments are fully supported; the remaining balance recalculates automatically.

Each payment is logged with the date and amount, so you always have a complete record of when payments were made and how much was received each time.

Step 4: Review the Statement

Every customer's profile shows a full chronological history - every delivery and every payment with dates, amounts, and notes. This is your digital equivalent of a filled khata page, but searchable and always up to date.

The summary card at the top of each profile shows the total outstanding balance at a glance - the same number you would see by adding up a paper khata page, but calculated instantly without any arithmetic.

Step 5: Send a WhatsApp Reminder

Long-press any customer in the Ledger list to see the share option, or open their profile and use the share button. This generates a neatly formatted balance statement - business name, customer name, list of recent transactions, and total outstanding - and opens WhatsApp with the text pre-filled to their number.

Works offline: Record deliveries and payments even without internet. Everything syncs automatically when connectivity returns.

Migrating Existing Customers

The fastest migration approach: add each existing customer with their current outstanding balance as the opening balance. You are not trying to reconstruct the full history - just start from where things stand today.

For a shop with 50 regular credit customers, this migration typically takes 20–30 minutes. Once done, every new delivery and payment is recorded digitally, and your paper khata can retire to the drawer.

Manage your shop from your phone

Offline-first accounting with UPI auto-detection, voice entry, and customer credit - no SMS access required.

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