Legal

Data Deletion

How to delete your account and all associated data

Deletion is permanent and cannot be undone

Before proceeding, we recommend exporting your data from Settings → Export Data to save a local copy of your records.

Method 1 - In-App Deletion

Recommended

The fastest and most complete way to delete your account:

  1. 1Open Hisab Expert app
  2. 2Go to Settings → Account
  3. 3Tap "Delete Account"
  4. 4Confirm by entering your phone number
  5. 5Your account and all data are deleted immediately

Method 2 - Email Request

If you cannot access the app, send an email request:

SubjectAccount Deletion Request - [Your Phone Number]
ProcessingWithin 3–7 business days

What Gets Deleted

All transactions (income and expenses)
All inventory data and products
All customer records and Ledger
Invoice history and PDFs
Cloud backups and sync data
Your account and authentication records

Retention after deletion

Cloud data is permanently deleted within 7 days. Backup storage is cleared within 90 days. Some records may be retained longer if required by law (e.g., tax compliance), in anonymised form where possible.

Export Your Data Before Deleting

You can download a full copy of your business records before deletion:

In the app:

Settings → Export Data → Choose CSV, JSON, or PDF

Available formats: CSV (Excel-compatible), JSON, PDF reports.

Need Help?

If you have any issues with account deletion or questions about your data, contact us: