Ramesh Medical Store

Ramesh has run his medical store in Pune for over twelve years. Like many neighbourhood pharmacies, his shop stocks more than 400 medicines alongside everyday FMCG products. For most of that time he managed the business with three spiral-bound notebooks - one for daily sales, one for credit customers, and one for stock counts. Every evening after shutting the shutter he would sit down for close to an hour, cross-referencing UPI notifications on his phone with handwritten entries, trying to make sure nothing slipped through the cracks. Mistakes were common, and reconciling at month-end was a full Sunday's work.

The switch to Hisab Expert happened gradually. Ramesh started by entering just his credit customers - the ones who bought medicines on a running tab and settled once a month. Within a week he had digitised all 35 of them and could send polite WhatsApp reminders with a single tap instead of making awkward phone calls. Encouraged by how quick it was, he moved on to stock tracking. He spent one quiet afternoon scanning barcodes and entering opening quantities. From that point the app kept a running count, flagging items that dipped below the reorder threshold he set.

The biggest time-saver turned out to be UPI auto-detection. Ramesh receives most payments through UPI, and Hisab Expert picks up the notification the moment it arrives. The amount, sender name, and timestamp are logged automatically - no more scrolling through payment history at the end of the day. He estimates this alone saves him at least 20 minutes every evening.

Today Ramesh closes his books in under five minutes. He glances at the daily summary on the app, confirms the totals look right, and heads home. The three notebooks still sit on the shelf behind the counter - he keeps them “just in case” - but they haven't been opened in months. His wife jokes that he's finally home in time for dinner.